服務條款
1. Scope
1. These terms apply to all services provided by "ZYVARENO 遊戲平台" (the "Platform"). By signing up for or using the Platform you confirm that you have read and agree to these terms, the Privacy Policy and the rules announced on the Platform.
2. These terms follow Taiwan's Consumer Protection Act and the mandatory provisions for online game service contracts. Anything not covered here is governed by applicable law.
2. Age
The games on the Platform are rated Restricted under Taiwan's game software rating rules. Anyone under 18 may not sign up or use the Platform.
3. Coins
1. Coins are virtual points that can only be used on the Platform to play and to use Platform features. They cannot be exchanged for cash, goods or anything of value, and the Platform offers no exchange or withdrawal of any kind.
2. Coins can only be obtained one way (top-ups, daily bonuses, events, gifts) and cannot be converted back to cash. Coins obtained by top-up are not refundable unless the law requires otherwise.
3. Coins and account records are electronic records of the Platform; you receive a right to use them. If a game error or system fault occurs, or you break the rules, the Platform may roll back, recover or delete the related records.
4. Gifts
1. The Platform lets players gift coins to each other. A gift only moves coins between accounts and may not be used as payment in any sale or exchange for cash or anything of value.
2. Gifting requires a top-up medal or a high enough level. The daily gift amount, the per-gift limit and fees follow the rules announced on the Platform, which the Platform may change.
3. Gifts can't be taken back. The Platform does not handle disputes from private arrangements or trades and will not cancel completed gifts.
4. If you buy or sell coins privately, top up for others, deal in coins, or use gifting for any of these, the Platform may recover the coins involved, suspend your gifting or close your account.
5. Accounts
1. One account per person. You are responsible for keeping your username and password safe, and for any loss caused by not doing so. If your account is stolen, tell support right away; after checking, the Platform may suspend the account and help you change the password.
2. Accounts may not be lent, rented, sold or transferred.
3. If you obtain coins or rewards through cheats, exploits, multiple accounts, impersonating support or other improper means, the Platform may recover those coins and close the account. If several accounts belong to the same person, a violation by one may be applied to all of them.
4. Accounts that have not logged in for 180 days in a row may be handled according to the Platform's rules.
6. Chat and social features
1. The Platform offers World chat, whispers and friends. You may not post abuse, discrimination, sexual content, threats, other people's personal data, spam, advertising or unlawful content, and you may not leave phone numbers, messaging app IDs, links or any message about buying or selling coins.
2. To check for coin trading, fraud and harassment, Platform support may review World chat and whispers; every review is logged.
3. If you break either of the two rules above, the Platform may mute, suspend or close your account depending on the case. The Platform does not get involved in private disputes between players.
7. Prohibited conduct
You may not use the Platform for gambling, fraud, money laundering, harassment, coin dealing or anything else unlawful. When a court or authority asks for cooperation in an investigation, the Platform may suspend the account until the case ends.
8. Handling violations
Depending on how serious it is, the Platform may take one or more of these measures: a warning, a mute (no chatting for a period), suspending gifting, a temporary suspension (no login or play for a period), recovering coins obtained improperly, or closing the account (permanent end of service). The Platform will notify you by inbox or email before or after taking action. If you disagree, you can appeal through support or a ticket.
9. Game records
1. The result of every round is decided at random by the server and stored; you can check your own rounds and coin history under "History".
2. Round records are kept for at least one year, and the coin ledger is kept permanently. You can ask support for your game history when needed; for police reports and similar uses the Platform will provide it to the judicial authorities.
10. Changes and suspension of service
1. The Platform may pause service for maintenance, upgrades or other reasons and will try to announce it in advance.
2. The Platform may change these terms. Changes will be announced and you will be asked to agree again; if you don't agree, you can stop using the Platform and request account deletion.
3. If the Platform stops operating, it will announce this on the Platform and notify you by inbox 30 days in advance. Coins you obtained by top-up and have not used will be refunded in proportion to the top-up.
11. Account deletion and data
You can request account deletion at any time on the "Account" page. Logging in again within 7 days cancels the request; after 7 days the account data is erased and remaining coins are reset to zero. Records the law requires us to keep are retained until the retention period ends, as described in the Privacy Policy.
12. Disclaimer
The Platform is not liable for losses caused by force majeure, network outages, third-party service failures or problems with your device, except for losses caused by the Platform's intent or gross negligence.
13. Governing law
These terms are governed by the laws of the Republic of China (Taiwan). The Taiwan Taipei District Court is the court of first instance for any dispute.